Personal data are processed via this website. Zwarthout Shou Sugi Ban B.V. deems it very important that personal data are handled correctly which is why we process the data with great care and ensure its protection.

In the processing of these data we adhere to the requirements of the General Data Protection Regulation (GDPR).
This entails, among other things, that we:

  • Clearly state the purposes for which we process personal data which we do via this privacy statement;
  • Limit our collection of personal data to the data explicitly required for these purposes;
  • First ask for your permission to process your personal data in those cases where your permission is required;
  • Take appropriate security measures to protect your personal data and demand the same of parties that process personal data on our behalf;
  • Respect your rights to either access, correct or remove your personal data upon your request.

Zwarthout Shou Sugi Ban B.V. is the responsible party for the processing of data. In this privacy statement we explain which personal data we collect and use and for what purpose. This privacy statement was last amended on 25/05/2018.

Use of personal data

When using our website, you share data with us via cookies. It is also possible that you have entered these data yourself, when requesting a quote or sample box, for instance, or when registering for our newsletter. We only retain and use the personal data that you provided us with directly within the context of the service you requested (e.g. send you a sample box or our newsletters), or when it is clear when you submit them that they are provided for processing purposes.


On this website we make use of cookies. A cookie is a simple and small file that is sent with the pages of this website (and/or Flash applications) and is stored on the hard disk of your computer by your browser. Upon a next visit, the information stored in these cookies can be sent back to our servers.
Through the use of a permanent cookie we can recognise you when you visit our website again. In this respect you can set the website to your preferences. When you have given us permission to place cookies, we can remember this by means of a cookie. The result being that you do not have to continuously repeat your preferences, which results in saving time and a much more pleasant use of our website. You can remove permanent cookies via the settings of your browser.
Through the use of a session cookie we can establish which website components you viewed during this visit. This will enable us to adapt our service as much as possible to the surfing behaviour of our visitors. As soon as you close your web browser, these cookies will be automatically removed. More information regarding the enabling/disabling and removal of cookies can be found using the Help function of your browser.

Newsletter and contact form

We offer a newsletter in which we inform interested parties of our products, projects and/or services. Only with your prior permission will your email address be added to the subscriber list. Each newsletter contains a link to unsubscribe. If you fill out a contact form on the website, or send us an email, the data you send us will be retained for as long as is necessary to fully respond to and deal with the form in respect of its nature or the content of your email.


We treat your information confidentially and do not publish this information.

Providing information to third parties

We will not provide your information to third parties. There are, however, measuring instruments placed on our website, belonging to other parties, such as cookies from Google Analytics and pixels from Pinterest, Facebook, YouTube, Instagram and Twitter. The data is automatically shared with these companies. You can find more information on their cookie policy on their websites.

Google Analytics

We make use of Google Analytics to keep track of the way in which visitors make use of our website. We use this knowledge to optimise our website for our visitors. We have concluded a processor agreement with Google in order to agree on how to deal with our data. In addition, we have not permitted Google to use the obtained Analytics information for other Google services. Finally, we have the IP addresses anonymised.


We have taken appropriate technical and organisational measures to protect your personal data against unlawful processing.
These measures include the following:

  • All persons who can take cognisance of your data on behalf of Zwarthout Shou Sugi Ban B.V., are held to treat this information confidentially;
  • We apply a user name and password policy on all our systems;
  • We make backups of the personal data in order to restore these in the event of physical of technical incidents;
  • Our staff is informed of the importance of the protection of personal data;
  • We make use of secured connections (Secure Sockets Layer or SSL) to shield all information between you and our website when you enter personal data.

Third party websites

This privacy statement does not apply to third party websites that are connected to this website via links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statements of these websites before making use of these websites.

Amendments to this privacy statement

As we cannot exclude the fact that our services may change in the future, this privacy statement could also change where certain aspects are concerned. We therefore recommend that you consult this privacy statement on a regular basis so that you are informed of these changes. The data of the last amendment is listed on this page.

Rights regarding your data

You have the right to access, rectify or remove the personal data you provided us with. You can also object to the processing of your personal data (or part thereof) by either us or one of our processors. You also have the right to have us transfer the data you provided to yourself or directly to another party upon your request. We could ask you for identification before complying with the aforementioned requests.

If you have given us permission to process your personal data at an earlier stage, you will always have the right to revoke this permission.


Should you have a complaint about the processing of your personal data, we ask that you contact us directly in this respect. If we fail to arrive at an acceptable solution, you will always have the right to file a complaint with the Data Protection Authority, which is the supervising authority in the field of privacy protection.


If you have any questions or comments regarding our Privacy Statement, feel free to contact us.